Hey there! Ever had one of those moments where you just wanted to chat with a real person behind a brand? Well, you’re in luck. At Kicksprint, we’re not just another faceless online store—we’re a small team of sneaker enthusiasts who genuinely care about what you think. In fact, our founder, Alex, still replies to most emails personally. (Yeah, really!)
Got a question about sizing? Need help tracking an order? Or maybe you just want to geek out about the latest drops? Whatever it is, we’re all ears. Here’s how you can reach us:
Here’s the thing—we started Kicksprint because we were tired of impersonal shopping experiences. Remember that time you emailed a big retailer and got a canned response? Yeah, we hate that too. That’s why every message you send goes to a real human (often with a cup of coffee in hand).
Fun story: Last month, a customer named Jamie emailed us at 2 AM about a rare pair of vintage Air Jordans. Alex was actually awake (time zones are weird) and ended up having a 45-minute email thread about ’90s basketball culture. Turns out, Jamie became one of our best repeat customers. Moral of the story? Never underestimate the power of a good conversation.
So go ahead—hit us up with your questions, rants, or even your favorite sneaker memes. We promise it’ll be worth your while.
P.S. If you’re reading this at 3 AM and wondering if anyone’s awake… try us. (No guarantees, but we’ve been known to surprise people.)
